This Privacy Policy explains how RJ-Bot Industrial Group ("we", "us") collects, uses and protects your personal information when you visit and use our website www.rj-bot.com. By using our website, you agree to the practices described in this policy.
Information you provide to us. When you submit an enquiry through our website forms (product intention submission, contact page, callback request), we collect the details you enter, which may include your name, email address, phone number (including country code) and your message or enquiry content.
Information collected automatically. When you visit our website, we may automatically collect technical information such as your IP address, browser type and language, device information, pages visited and time spent, and the website you came from. This is collected through cookies and similar technologies.
Advertising attribution data. If you arrive at our website through an advertisement, standard advertising parameters (such as Google Click ID, gbraid/wbraid and UTM campaign parameters) may be recorded so that we can measure which campaigns lead to enquiries and sales.
We use cookies and similar technologies to make our website work and to understand how visitors use it. We use Google Analytics 4 (GA4) to analyse site usage, and Google Ads conversion tags to measure the effectiveness of our advertising. We may also use the TikTok Pixel for similar measurement purposes. You can control or delete cookies through your browser settings; however, disabling some cookies may affect the functionality of our website.
We share data with trusted third-party service providers who help us operate our website and advertising, primarily Google (Google Analytics and Google Ads) and TikTok. These providers process data under their own privacy policies. We do not sell your personal information to third parties.
We retain enquiry information for as long as needed to maintain the business relationship, respond to follow-up matters, and comply with our legal and accounting obligations. Analytics data is retained according to the retention periods configured within the respective analytics services.
Your information may be transferred to and processed in countries other than your own, including where our analytics and advertising providers operate. We take reasonable measures to protect your information when it is transferred.
You have the right to request access to, correction of, or deletion of your personal information, and to object to or restrict certain processing. To exercise any of these rights, please contact us using the details below and we will respond within a reasonable time.
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
If you have any questions about this Privacy Policy or about your personal information, you can contact us at:
Last updated: 2026-10-12